Archers IT (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.archers.lk] and use our products or services.
By using our website or services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, company name, billing details, and shipping address.
- Technical Information: IP address, browser type, device type, and browsing behavior on our website.
- Transactional Information: Purchase history, warranty details, and payment records.
- Communication Information: Messages or inquiries sent through contact forms, WhatsApp, email, or phone.
- How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Provide warranty and after-sales support.
- Communicate with you about products, promotions, and updates.
- Improve our website, products, and customer experience.
- Comply with legal and regulatory requirements.
- Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers: Delivery partners, payment gateways, and IT support providers.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
- Data Security
We take appropriate technical and organizational measures to safeguard your personal data. While we strive to protect your information, no method of transmission or storage is completely secure.
- Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of receiving marketing communications at any time.
- Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies through your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.