About Archers IT
Archers IT (Pvt.) Ltd. is a Colombo-based technology solutions provider offering island-wide services to businesses of every scale. Our mission is to deliver reliable, high-quality business equipment and IT solutions that help our clients operate efficiently and with confidence.
Over time, we have built a strong portfolio of recurrent customers, a reflection of the trust we have earned through consistent service, product reliability, and competitive pricing. Many of our clients return to us repeatedly, valuing the long-term partnerships we cultivate.
We maintain close relationships with leading manufacturers across the Asia-Pacific region who focus heavily on innovation and quality. This allows us to supply products that are not only durable and accurate but also aligned with the latest market needs and global standards.
At Archers IT, we don’t just sell products—we provide complete solutions. From free delivery anywhere in Sri Lanka to dedicated after-sales service, warranty support, and backup machines when needed, our focus is always on ensuring that our customers experience uninterrupted business operations.
With a team committed to responsive service and personalized support, Archers IT continues to strengthen its reputation as a trusted partner for businesses seeking dependable technology solutions across the island.
What types of cash counting machines do you offer?
We provide a range of machines including basic cash counters, counterfeit detection machines, and advanced value counters suitable for retail, banking, and corporate use.
How accurate are your machines?
Our machines are designed with high-precision sensors to ensure 99.9% accuracy in counting. They can also detect counterfeit and damaged notes depending on the model.
Do the machines support multiple currencies?
Yes. Selected models are capable of counting multiple currencies, including LKR, USD, and other major currencies. Please check product specifications for details.
Do the machines detect fake notes?
Yes. Our machines come with advanced counterfeit detection features such as UV (ultraviolet), MG (magnetic), IR (infrared), and size detection.
What is the warranty period?
Warranty depends on the model:
- 1-year warranty for most models.
- 2-year warranty for selected premium models.
Both cover manufacturing defects and technical issues.
Do you provide after-sales services?
Absolutely. Our after-sales service includes:
- Free warranty repairs within the warranty period.
- Technical support via phone, WhatsApp, and email.
- On-site service for selected locations.
- Spare parts and maintenance available beyond warranty.
- Training & demonstrations on proper usage.
- Backup machines on request if your repair takes more than two days, ensuring your business runs without interruption.
How long does delivery take?
Delivery is completely free to any location in Sri Lanka. Orders within Colombo are typically delivered within 1–2 working days. For other regions, delivery may take 3–5 working days.
Can I request a demo before purchase?
Yes. For bulk orders or corporate clients, we can arrange a demonstration unit.
What payment methods do you accept?
We accept cash, bank transfers, and online payments. Leasing options may be available for corporate clients.
How do I request warranty service or repairs?
Simply contact our customer care team with your invoice and machine serial number. We will guide you through the service process.
Do you provide operator training?
Yes. Our team offers free training at the time of installation to ensure smooth operation.
Can I buy spare parts separately?
Yes. We stock original spare parts to ensure your machine remains reliable for years.
What if I face an issue after the warranty period?
We continue to provide paid service and repairs even after the warranty ends, ensuring long-term support for our customers.